Bumpus v. Realogy Holdings Corp.

The Email or Postcard notice you received is to tell you about the settlement of a class action lawsuit, Bumpus et al. v. Realogy Holdings Corp. et al. brought on behalf of people who received certain calls from Coldwell Banker-affiliated real estate agents in alleged violation of the Telephone Consumer Protection Act (“TCPA”). You received the notice because you may be a member of the group of people affected, called the “class.” The notice gives you a summary of the terms of the proposed settlement agreement, explains what rights class members have, and helps class members make informed decisions about what action to take.

Read the notice and each of these FAQs to understand the settlement and to determine if you are a class member. Then, decide if you want to:

Read on to understand the specifics of the settlement and what each choice would mean for you.

Your deadline to submit a claim form: July 3, 2025

Your deadline to object or opt-out: July 3, 2025

Settlement approval hearing: The Final Approval Order was granted on March 18, 2026.

On June 11, 2019, a class action lawsuit was filed against Realogy Holdings Corp., Realogy Intermediate Holdings LLC, Realogy Group LLC, Realogy Services Group LLC, and Realogy Brokerage Group LLC (collectively, “Defendants”). The lawsuit claims that Defendants, through their Coldwell Banker-affiliated real estate agents, violated the Telephone Consumer Protection Act (“TCPA”) by calling Plaintiffs and others to solicit real estate business on telephone numbers registered on the National Do Not Call Registry and/or by calling Plaintiffs and others using a prerecorded message. The TCPA entitles consumers who prove they received illegal calls to recover money damages and get a court order stopping the calls. You can get a complete copy of the proposed settlement and other key documents in this lawsuit here.

The Defendants deny that they did anything wrong.

A class action settlement is an agreement between the parties to resolve and end the case. Settlements can provide money to class members. In 2024, the parties agreed to settle, which means they have reached an agreement to resolve the lawsuit. Both sides want to avoid the risk and expense of further litigation.

The Court has not decided this case in favor of either side.

The Court granted Final Approval on March 18, 2026.

Defendants have agreed to pay $20 million into a settlement fund. This money will be divided among the class members and will also be used to pay for costs and attorney's fees approved by the Court, including the cost of administering this settlement (expected to be approximately $315,000).

Members of the settlement classes will “release” their claims as part of the settlement, which means they cannot sue Defendants for the same issues in this lawsuit. The full terms of the release can be found in Settlement Agreement.

The easiest way is to visit the settlement website. Enter your telephone number and last name here, and you will learn if your number is included.

The formal class definition is based upon call records obtained in the case. It includes:

1. The “NDNC Class” - all persons in the United States who received two or more calls, as indicated by non-zero call durations and/or disposition codes other than “No Answer,” “NO_ANSWER,” or “NOANSWER,” made by a Coldwell Banker-affiliated real estate agent using a Mojo, PhoneBurner, and/or Storm dialer in any 12-month period on a residential landline or cell phone number that appeared on the National Do Not Call Registry for at least 31 days for the time period beginning June 11, 2015 and ending December 3, 2020;
2. The “Prerecorded Messages Class” - all persons in the United States who received a call on their residential telephone line or cell phone number with an artificial or prerecorded message, as indicated by the following call disposition codes: (i) ‘Drop Message’ (if using the Mojo dialer), (ii) ATTENDED_TRANSFER’ (if using the Storm dialer), and (iii) ‘VOICEMAIL’ (if using a PhoneBurner dialer) and made by a Coldwell Banker-affiliated real estate agent for the time period beginning June 11, 2015, and ending December 3, 2020.

While we cannot know the amount each Settlement Class Member will receive until all claims are submitted, if 15% of Settlement Class Members make timely Approved Claims, then each Settlement Class Member who submits an Approved Claim will receive approximately $281. This number is only an estimate and could be higher or lower depending on the number of claims submitted.

Actual payments will be calculated based on the total number of claims submitted.

You have four options. You can stay in the settlement and submit a claim, you can opt out of the settlement, you can object to the settlement, or you can do nothing. This chart shows the effects of each option:

If you wish to receive money, you must have submitted a completed claim form to the Settlement Administrator.

In a class action, the court appoints class representatives and lawyers to work on the case and represent the interests of all the class members. For this settlement, the Court has appointed the following individuals and lawyers:

Your lawyers: George Granade (Reese LLP), Michael Reese (Reese LLP). These are the lawyers who negotiated this settlement on your behalf.

If you want to be represented by your own lawyer, you may hire one at your own expense.

Lawyer's fees and costs will be paid from the Settlement Fund, as approved by the Court in the Final Approval Order. You will not have to pay the lawyers directly.

The Court has approved the payment of service awards to each of the named plaintiffs in the amount of $1,500 each for a total of $4,500. These service awards will be paid from the Settlement Fund per the terms of the Final Approval Order.

The Court has approved the payment of $5,000,000 in attorneys' fees to be paid from the Settlement Fund. The Court has authorized the payment of $3,750,000 of the awarded fees in accordance with Section 60 of the Settlement Agreement. The remaining 25% or $1,250,000 will be held pending the filing of a post-distribution accounting as provided for in the District's Procedural Guidance for Class Action Settlements and will not be released until ordered by the Court.

The Court also approved the payment of $898,739.46 from the Settlement Fund, as reimbursement of costs and expenses incurred, which will be paid in accordance with Section 60 of the Settlement Agreement.

The deadline to exclude yourself passed on July 3, 2025.

The deadline to exclude yourself passed on July 3, 2025.

If you disagree with any part of the settlement but don’t want to opt out, you may object. The deadline to object yourself passed on July 3, 2025.

If you do nothing, you will not get any money, but you will still be bound by the settlement and its “release” provisions. That means you won’t be able to start, continue, or be part of any other lawsuit against Defendants about the issues in this case. A full description of the claims and persons who will be released if this settlement is approved can be found in the Settlement Agreement available here.

The notice is a summary of the proposed settlement. The complete settlement with all its terms can be found here on the website. To get a copy of the settlement agreement or get answers to your questions:

• contact your lawyers (information below)
• visit the Important Documents page on this website
• access the Court’s PACER system online or by visiting the Clerk’s office of the Court (address below).